GENERAL TERMS OF SALE


The online shop of Internet site www.coolkii.com was installation by company STARSELL co.ltd,

Units 1601-3, 16/F Clouded Insurance Group Building 141 Of the Wishes Road Central HongKong, owner of the mark coolkii and the products of the range coolkii. Internet site is managed by company STARSELL sole owner of its marks.

Article 1: And Modification fields of application of the General terms of Sale

- The present general terms of sale apply to all orders placed to Internet site www.coolkii.com.

- www.coolkii.com and STARSELL co.ltd reserve the possibility of constantly adapting or of modifying the present general terms of sale. In the event of modification, it will be applied to each order the general terms of sale in force at the day of the order.

Article 2: Availability of the products

- Our offers of products and prices are valid as long as they are visible on the site, within the limit of stocks available.

- Reception of your order has, we check the availability of produced ordered. In the event of unavailability, we commit ourselves in the 30 days as from the validation of the order either delivering the ordered product to you, or to offer a product similar to a similar price, or to propose a refunding or an purchase order to you. In the case of the emission of an purchase order, you can on request near our customer service ask the cancellation of this one and for its refunding.

- The date of validation of the order corresponds to: the date of the order in the event of credit card payment on line.

- In the event of stock shortage on one of the products of your order: we dispatch the remainder of your order

Article 3: Validation of the orders and electronic signature

- Purchase order signed of the consumer by “double-click” constitutes an irrevocable acceptance which can be called into question only within the limits envisaged under the present general terms of sale.

- The “double click” associated with the procedure with authentification and nonrepudiation and with protection with the integrity with the messages constitutes an electronic signature. This electronic signature has value between the parts as well as a handwritten signature.

Article 4: Price

www.coolkii.com and STARSELL co.ltd reserve the right to modify its prices constantly, but is committed applying going rates which will have been indicated to you at the time of your order, subject to availability to this date.

Article 5: Modes of payment and Security

Modes of payment. You can carry out the payment:

By bank card:

Security:

The coordinates of your credit card are encrypted thanks to protocol SSL (Secure Socket Layer) and never forward in light on the network. The payment is directly carried out near the bank. www.coolkii.com and STARSELL co.ltd do not have to in no case access to these coordinates. That explains why they are redemandées to you with each new transaction on our site.

PayPal is the means simplest and fastest to carry out the online payment. You can consult the history of your transactions in line 24:00 /24.

Your order will be thus recorded and validated as of the acceptance of the payment by the bank and your parcel will thus leave the following day (before 15:00), and at the latest two days later morning.

Clause of reserve of property:

The products remain the property of STARSELL co.ltd to the complete cashing of the order. However as from the delivery, the risks of the delivered goods are transferred to the customer.

Non-payment:

STARSELL co.ltd reserves the right to refuse to carry out a delivery or to deliver an order emanating with a consumer who would not have regulated completely or partially a preceding order or with which a litigation of payment would be in the course of administration.

Controls anti-Frauds:

- www.coolkii and STARSELL co.ltd, in collaboration with the banking authorities and of qualified insurances (Fianet for example), control all the orders which were validated on its site. These controls aim at protecting STARSELL co.ltd from abuses operated by defrauders.

- Within the framework of these procedures, and if a suspicion of fraud is proven, our services could be caused to ask you all the parts necessary to the releasing of your order: documents in proof of residence and flow to your name, etc

- These requests are made by email.

Article 6: Methods of delivery and delivery periods

General information:

The products are delivered to the address of delivery that you indicated to us during the process of order.

Expenses:

- The forwarding costs are included in the price of all our product ranges.

- www.coolkii.com and STARSELL co.ltd could not be held responsible for the ascribable consequences with its conveying people receiving benefits.

Time of forwarding:

- The whole of the announced times are calculated in business days.

- The time of forwarding varies from 7 to 10 days according to the type of ordered product. This time corresponds to the average time of treatment, preparation and forwarding of your order.

- The going beyond of the time of forwarding can give place to no cancellation of the order, any reduction of the paid price by the purchaser, and to any payment under damages, since the customer is delivered in the 30 business days, according to the confirmation of its order.

- For an order made up of several products, the time of forwarding (of this order) is then based on the longest time of forwarding. www.coolkii.com and STARSELL co.ltd reserve however the possibility of splitting the order in several deliveries, without additional cost for the customer.

Delivery periods:

- The ordered product is delivered by the postal circuit or an independent conveyor, according to the nature of (or of) produced (S) ordered (S) and on the initiative exclusive of STARSELL co.ltd, with the address being reproduced on the purchase order. The announced times are indicated at the beginning of our warehouses.

- The choice of the mode of delivery depends on the weight, the volume and the value of the articles.

Parcel with the Delivery:

- You must check the conformity of the goods delivered to the moment of the delivery and before signing the delivery order of the conveyor.

- You must indicate on the delivery order and handwritten reserve accompanied by your signature, any anomaly concerning the delivery (produced damaged…). This checking is regarded as carried out since the purchaser, or a person authorized by it, signed the delivery order.

- You will have to also confirm by mail recommended these reserves to the conveyor at the latest in the three business days following the reception of the articles and to transmit a copy of this mail to STARSELL co.ltd,

Units 1601-3, 16/F Clouded Insurance Group Building 141 Of the Wishes Road Central HongKong

- If the products require to be to us returned, they must be the subject of a request for return near our customer service in the 7 days following the delivery. Any complaint formulated out of this time will be refused. The return of the product could be accepted only for the products in their country of origin (packing, accessories, note…).

- So at the time of the delivery, the packing of origin is damaged, torn, opened, you must then check the state of the articles. If they were damaged, you must imperatively refuse the parcel and note a reserve on the delivery form (refused because opened or damaged parcel).

Article 7: Responsibilities

- STARSELL co.ltd could not be held for person in charge of the inexecution of the contract concluded at the time of fortuitous occurence, major force, disturbance or all-out strike or partial in particular of the postal services and means of transport and/or communications, of flood, of fire, terrorist acts, acts of war. With regard to the products bought to satisfy professional needs, STARSELL co.ltd will not incur any responsibility for all consequential damages because of the present ones, trading loss, loss of profit, damage or expenses, which could occur.

- The choice and the purchase of a product or a service are placed under the single responsibility of the customer. Total or partial impossibility to use the products in particular due to incompatibility of the material can give place to no compensation, refunding or blamed of the responsibility for STARSELL co.ltd, except in the case of a proven latent defect, of nonconformity, defect or exercise of the right of retractation under consideration under article 8.

Article 8: Balances

- In sales period: the articles balanced on the site neither will be shown nor exchanged.

Article 9: Guarantees and SAV

- All our keys USB are guaranteed 2 years. This guarantee applies only to the electronic part and only to the manufacturing defects. Deteriorations or shock are not dealt with by the guarantee. The supports of key, the jewels and the bracelets are not guaranteed by STARSELL co.ltd.

- To be able to profit from the guarantee of the products it is imperatively advisable to preserve the purchase invoice of the product.

- For the activation of a guarantee on a defective product please send an email to the following address: garantie@starsellcompany.com

Article 11: Coordinates of the company

STARSELL co.ltd,
Units 1601-3, 16/F Clouded Insurance Group Building
141 Of the Wishes Central Road HongKong

To contact the Customer service of www.coolkii.com

- By the Customer service on line since the banner page while clicking on “Us to contact”.